recorded Apr 28th, 2017
Secure your organization and clients with an on-premises enterprise-class solution, on-premises credential manager, and centralized auditing.
Get instant access to attended and unattended machines, no matter where they are. Features like on-demand remote access, shadowing Citrix and Terminal Services sessions, and performance monitoring help keep you on top of your IT environment.
A range of powerful tools will help you manage remote users in the most secure environment. Multiple connection options allow you to support users regardless of their network location and quickly resolve their issues.
Active Directory integration and management
Advanced Remote Control
Behind-the-scenes System Management, diagnostics and monitoring
Global System Management via IT Process Automation
IT Compliance scanning and reporting
(no external surface of attack)
Internal password vault
Centralized controls of client configuration and operator actions
Centralized auditing of operator actions
Quickly target the problem,
efficiently resolve issues
Easy-to-use, robust features
anywhere in the world
Zero-delay management engine
Install in minutes
Pay as you grow
and perpetual license available
No additional fee
for internal end points
Goverlan, unlike other solutions, offers real-time data. I can be remotely viewing a user's desktop before they are finished explaining the problem.
With Goverlan we've increased our first-call resolution by 95%. In many cases we can also perform tasks in the background with minimal or no interruption to the user.
The intuitive layout and design of the GUI makes learning Goverlan a simple task. We were 100% operational the same day we downloaded the trial installation. The only way it would have been easier is if someone was clicking “NEXT” for me.
The most significant cost savings with Goverlan have been with travel avoidance and staff time. We're now able to remotely administer actions quicker and more efficiently and perform mass software updates with the simple click of a mouse or scheduled job in Goverlan.
Using Goverlan, we can troubleshoot at a fraction of the time – and the cost – everything from fixing printer issues right on the task manager, ... to pushing out OS rollouts countrywide, all right from one office.
The product is intuitive and just works… Though we rarely have had to contact support, when we have, we have had prompt response and resolution.